Warranty Policy:

 

  • Component orders sold by us carry an only carry-in warranty. Shipping charges (To & Fro) to the service centre has to be borne by the customer. In most cases, this is handled by the manufacturing company only (OEM)
  • Where the words “Direct Warranty” or “Manufacturer Warranty” are mentioned it means the warranty is direct by the Manufacturer / Distributor.
  • We request the customer to send a copy of our invoice and delivery challan for warranty purposes, whenever there is a service problem for products. Shipping will be paid by the customer for the same.
  • Goods once sold will be accepted for warranty repair/replacement only if they are in good physical condition. Products with broken/burnt pins, pen/pencil markings, cracks, missing / tampered components/warranty stickers damaged will be rejected and considered warranty void in the above conditions.
  • The warranty clause stands void for damage caused due to mishandling of equipment for any reasons causing damage to the products like lack of knowledge, improper handling, electricity problem etc., on the basis that under the normal condition there would have been no damage of the product.
  • Warranty is against manufacturing defects only, and as per manufacturers warranty policy. In case the manufacturer has a local service centre then for warranty the customer has to approach the service centre directly with the purchase details.
  • Products under warranty will either be repaired or replaced as per manufacturer/ supplier warranty policy.
  • We reserve the right to reject material received for warranty without accessories, manuals, Software CDs / DVDs & outer box packing.
  • Any service litigation or problems have to address directly to manufacturers/distributor/company direct dealer address only. We are not responsible for any litigation thereof.
  • Warranty service will be given only where the full payment is made on the due date.